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Heroic Jewelry Guarantee
We at Heroic Jewelry pride ourselves in carrying highest quality of gold jewelry. Our commitment is to ensure your utmost satisfaction. If for any reason you are not 100% satisfied with your purchase, return it within 30 days and we'll reimburse you with the total purchase price less any shipping and handling charges. All items returned to us under our 30 days Money Back Guarantee shall be in its original and unaltered condition. Repaired, resized or otherwise misused jewelry items will not be honored under our guarantee policy. Simply call (801) 502-4456, or e-mail to receive a Return Merchandise Authorization Code. Write this code on the outside of the return package and address it to:
Heroic Jewelry
Package the merchandise carefully and send by registered mail. Insure it for the full amount on the invoice. To insure security, please make sure to exclude any terms as jewelry or diamonds, which indicates shipping of valuables. Heroic Jewelry cannot be held liable for theft or damage during return shipping. Items must be returned in the same condition as they were sent. Damaged goods due to client negligence will not be accepted. Please allow 7-10 business days for the refund process to be completed. Returned diamond merchandise may take longer, since the stones will be evaluated for their original value and condition. |